Delivery & FAQs

What are the pots and posies behind POT and POSY?

We love flowers and plants and we want to share that love around. Unlike most typical florists, where the endless options create a tyranny of choice, we keep things simple by having three posy themes and two size options. While keeping to a theme, each style makes the most of local and seasonal flowers, so over time the posy change as the seasons do. This means less waste, less distance between grower and you, and most importantly better prices and fresher flowers that last longer and smell great. Our potted plant offerings are no different. The plants are locally sourced and the choices are perfectly suited to brighten up the home or workspace. We offer a range of succulents and other smaller plants in a changing variety of pots. Meanwhile we’ll also offer a limited run of larger, statement plants for a bit of visual wow.

Where does POT and POSY deliver?

We deliver across a large portion of western Sydney as well as the lower Blue Mountains. See the following delivery zones to confirm the delivery rate for your suburb. We believe that even including delivery fees, our posy and plant offerings represent wonderful value. Please note, these rates cover standard posy and plant purchases. Even for multiple items delivered to the same location on the same day, this is the delivery fee you’ll pay. For Posy Subscriptions, discounted delivery rates apply according to the number of deliveries chosen – for further details see ‘How do Posy Subscriptions work?’ below.

Delivery Zones

Acacia Gardens • Arndell Park • Beaumont Hills • Bella Vista • Bidwill • Blackett • Blacktown • Bungarribee • Caddens • Cambridge Gardens • Cambridge Park • Claremont Meadows • Colebee • Colyton • Constitution Hill • Dean Park • Dharruk • Doonside • Eastern Creek • Emerton • Emu Heights • Emu Plains • Erskine Park • Girraween • Glendenning • Glenmore Park • Glenwood • Greystanes • Harris Park • Hassall Grove • Hebersham • Horsley Park • Huntington Heights • Huntingwood • Jamisontown • Kellyville • Kellyville Ridge • Kings Langley • Kings Park • Kingswood • Lalor Park • Leonay • Lethbridge Park • Marayong • Marsden Park • Mays Hill • Minchinbury • Mount Druitt • Mount Druitt Village • Mulgoa Rise • North Kellyville • North St Marys • Oakhurst • Old Toongabbie • Orchard Hills • Oxley Park • Parklea • Parramatta • Parramatta (Commonwealth Offices) • Pemulwuy • Penrith • Plumpton • Prospect • Quakers Hill • Regentville • Rooty Hill • Ropes Crossing • Rouse Hill • Schofields • Seven Hills • Seven Hills West • Shalvey • Smithfield • Smithfield West • South Penrith • South Wentworthville • St Clair • St Marys • St Marys East • St Marys South • Stanhope Gardens • The Ponds • Toongabbie • Tregear • Wentworthville • Werrington • Werrington County • Werrington Downs • Westmead • Wetherill Park • Whalan • Willmot • Woodcroft • Woodpark

Abbotsbury • Baulkham Hills • Berkshire Park • Blaxland • Bligh Park • Bonnyrigg • Bonnyrigg Heights • Bossley Park • Box Hill • Camellia • Castle Hill • Clarendon • Clyde • Cranebrook • Dundas • Edensor Park • Fairfield • Fairfield East • Fairfield Heights • Fairfield West • Glenbrook • Granville • Greenfield Park • Guildford • Guildford West • Hobartville • Holroyd • Jordan Springs • Lapstone • Llandilo • McGraths Hill • Merrylands • Merrylands West • Mount Riverview • Mulgoa • Mulgrave • Nelson • North Parramatta • North Rocks • Northmead • Oakville • Oatlands • Old Guildford • Prairiewood • Richmond • Riverstone • Rosehill • Rydalmere • Shanes Park • South Granville • South Windsor • St Johns Park • Vineyard • Wakeley • Windsor • Windsor Downs • Winston Hills • Yennora

Agnes Banks • Ashcroft • Auburn • Badgerys Creek • Bass Hill • Berala • Birrong • Breakfast Point • Busby • Cabarita • Cabramatta • Cabramatta West • Canley Heights • Canley Vale • Carramar • Cartwright • Castlereagh • Cecil Hills • Cecil Park • Chester Hill • Chullora • Concord • Concord West • Cornwallis • Elizabeth Hills • Ermington • Georges Hall • Green Valley • Heckenberg • Hinchinbrook • Homebush • Homebush West • Horningsea Park • Hoxton Park • Kemps Creek • Lansvale • Len Waters Estate • Liberty Grove • Lidcombe • Liverpool • Londonderry • Luddenham • Lurnea • Middleton Grange • Mount Pritchard • Mount Vernon • Newington • Potts Hill • Prestons • Regents Park • Rhodes • Richmond Lowlands • Rookwood • Sadleir • Sefton • Silverwater • Strathfield • Sun Valley • Sydney Olympic Park • Valley Heights • Villawood • Wallacia • Warrimoo • Warwick Farm • Wentworth Point • West Hoxton • Yagoona

My suburb is not listed. Can I still order?

If your suburb isn’t listed but is covered by one of the zones on the map (for example, because it is a new development), you certainly can. Please contact us to confirm your details, and we’ll also update our system to include your suburb. If you live outside our delivery zones, please contact us and we’ll endeavour to arrange something for you. If we can’t meet your needs just yet, please follow or like us on Facebook or Instagram, and join our mailing list (at the bottom of the page) to keep updated as we grow and increase our delivery zones.

If you’re looking for something delivered to the Lower North Shore and North Sydney, why not give the lovely folks at Wild Child Posies a try: www.wildchildposies.com.au

When do you deliver?

We deliver Monday to Friday between 9am and 5pm for business deliveries and between 9am and 7pm for residential deliveries. Our deliveries are arranged for the most efficient route on the day to help keep the cost of our plants and posies down. Because of this we can’t give an exact delivery time. If there’s any difficulty, we will contact you or the recipient.

What premises do you deliver to?

We deliver to pretty much any premises type – including houses, apartments, businesses, hospitals and schools. During the Checkout process, you can select the premises type where the delivery will be made. This helps give our couriers an idea of where they’re going, what to expect and who they may have to speak with.

The recipient lives in an apartment. Anything different?

If the delivery is going to be made to an apartment or unit, we require somebody to be home to receive it. This is because apartments and units are generally in secured premises, or don’t have a private outdoor space of their own, so we can’t safely leave the delivery on its own. At any premises, if we cannot leave the delivery with somebody or safely on its own, we will call the recipient and/or you to rearrange delivery. If a re-delivery is required, additional costs may be incurred and charged to you.

Can you deliver the same day?

YES! We offer same day delivery for all orders placed by 11am unless we are booked out earlier. If we are booked out earlier, we will have a notice across the website.

From time to time, we may have products that cannot be delivered on the same day – for example, they are made to order that requires a longer lead-time. If this is the case, we will specifically state this on the individual product page.

Afterpay

What is Afterpay? Afterpay is a payment service that allows flexible payment plans for your online purchases. Purchase any one of our posy and plants offerings today and enjoy the convenience of paying them off after you receive them, in four equal installments over 8 weeks.

How does Afterpay work?

  1. Add your items to the shopping cart.
  2. Select Afterpay as your preferred payment method – then you will be redirected to the Afterpay website.
  3. Register or log in to your Afterpay account and confirm your payment.

What will I need to use Afterpay?

  • An Australian residential address
  • A valid credit or debit card
  • To be over 18 years old

When will my order be delivered if I use Afterpay?

Afterpay orders are still delivered on the day you choose during the order process. Read more about delivery further up the page.

How does the payment schedule work?

All new Afterpay customers are required to make their first payment at the time of purchase, with the remaining three payments deducted automatically each fortnight over the remaining 6 weeks. After the first purchase transaction, each further payment will be debited exactly 14 days later, unless voluntary payments are made. At any time, you can log in to your Afterpay account to view your payment schedule and make a payment before the due date. If you do not log in and make a payment, Afterpay will automatically deduct the installments from your debit or credit card each fortnight.

Will I get interest on my Afterpay purchase?

Afterpay is an interest-free service. You will not be charged interest on your purchase. If you use a credit card, any interest related to your credit card will be subject your individual agreement with your financial institution. Please refer to your card issuer’s terms and conditions for full details.

Are there any fees for using Afterpay

Afterpay does not charge a fee to shoppers when purchasing. The only fees applied to a shoppers account are late fees if your scheduled payments are unsuccessfully processed and, after being notified, you do not log in to your Afterpay account to make your payment via a different method.

My Afterpay order has been declined. What do I do?

If your Afterpay order is declined, please try to complete the order again and, if this is unsuccsful, please contact Afterpay. Afterpay is responsible for the approval process in determining the use of its service.

A few more things

  • Afterpay offers instant online approval
  • There is no application form required
  • For more information about Afterpay terms and conditions, visit the Afterpay website

How do Posy Subscriptions work?

Our posy subscriptions are designed to offer a monthly flower posy delivery for a range of tastes and budgets. They make the perfect gift that keeps on giving, or just treat yourself to a regular posy full of wonderful.

Ordering a Posy Subscription

You can tailor your subscription to suit what you want in two easy steps:

  1. Pick the size of the posy – Small or Large;
  2. Pick the Theme or leave it us to mix it up; and
  3. Choose how many deliveries you’d like

We’ll deliver a different posy every time, offering the full Pot and Posy range of seasonal creations.

Subscription Delivery dates

When ordering a subscription, you select the first delivery date during the Checkout process. Your remaining posies will be delivered on or near the same weekday every month. With the first posy delivery, we will give the recipient a card with the dates for the remaining posy deliveries. If a date were to fall on a public holiday, we’ll deliver either the day before or after. The delivery dates card will have information about this.

This is a gift and I’d like to let the recipient to pick the commencement date?

Just leave an Order Note in the Checkout and we will email you a card that you can gift to the recipient. They can then contact us to organise their first delivery. (Please note, you’ll still be required to pick a delivery date in the Checkout process but we will disregard it.)

I’d like to have a longer subscription than what’s offered

If you’d like to arrange a longer Posy Subscription than the maximum six deliveries offered, you can do this in one of two ways.

  1. You can either purchase multiple subscriptions that make up the desired number of deliveries – for example, two Monthly subscriptions of 6 deliveries will give you 12 posy deliveries across a whole year. OR
  2. You can contact us to arrange regular deliveries and then just contact us again you wish to stop.

Subscription amendments

If you need to amend or postpone your subscription after you have purchased it, please contact us to discuss any possible options.

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